General Terms

1.1. The rules of the online store (hereinafter – the Rules) apply to the Customer when placing an order in this online Store (hereinafter – the Store).

1.2. The Customer is not permitted to place an order if they have not familiarized themselves with the Store's Rules. In all cases, the Customer is deemed to have read and agreed to the Rules if, before ordering, they confirm their acceptance by checking the corresponding box during the checkout process. The Customer agrees that once consent is given during the first order, it will be automatically selected for subsequent purchases. If the Customer partially or fully disagrees with all or any part of the Rules, they must not proceed with placing an electronic order. Otherwise, it is considered that the Customer has read and unconditionally agreed to all the Store's Rules.

1.3. The Store shall be released from any liability in cases where losses arise because the Customer, despite the recommendations provided and their own obligations, failed to familiarize themselves with the Store's Rules, even though the opportunity to do so was provided.

1.4. The Store reserves the right to amend the Rules only for a valid reason and must specify the effective date of the changes, which cannot be less than 7 days from the date of their publication in the online store. Orders placed by the Customer prior to the effective date of the changes shall be fulfilled according to the Rules previously in effect.

Privatumo politika:

2.1. In order to order goods from the Store, the Customer may register on the online store by entering their email address and password. The Store confirms that the fact of registration does not grant it the right to send informational messages to the Customer, except for those necessary for the ordering and delivery of goods. If the Customer wishes to receive informational messages, they are provided with an opportunity to subscribe to such messages. If the Customer does not wish to receive informational messages, they are provided with an opportunity to opt out of such messages.

2.2. When ordering goods, the Customer must provide the personal data necessary for delivery: name, surname, delivery address, phone number, and other data required for delivery or invoicing. The Store confirms that such data will be used exclusively for the purposes of ordering, delivery, and invoicing. The Store undertakes not to disclose this information to third parties, except for the Store's partners providing delivery or other services related to the placement or fulfillment of the Customer's order. Any other exceptions regarding the disclosure of the Customer's personal information to third parties shall, in all cases, be coordinated with the Customer. In all other instances, any personal data of the Customer may only be disclosed to third parties in cases provided for by the laws of the country where the company is registered.

2.3. By registering in the Store and ordering goods, the Customer undertakes to protect and not disclose their login credentials to anyone. In the event that the Customer discloses their login data, the Store shall be released from any related liability. By agreeing to the Rules, the Customer confirms that they are informed that while browsing the Store, files sent from the internet server will be saved on their computer. These files are necessary for successful browsing of the store and represent a standard technological solution for operating any type of internet browser.

2.4. The Store confirms that it aims to use the most advanced technologies to protect the personal data of its Customers.

Užsakymo pateikimo ir tvarkymo sąlygos:

3.1. Upon visiting the Store's website, the Customer selects the goods they prefer. Based on this selection, a purchase order is formed.

3.2. By selecting the goods, the Customer confirms that they have sufficient competence to choose products with the characteristics that are suitable for them.

3.3. After the purchase order is formed, the Customer must enter the data necessary for the delivery of the selected goods: their name, surname, delivery address, telephone number, and any additional information that may be important for the delivery of the ordered goods or for invoicing. The Store confirms that the data provided by the Customer will be used exclusively for the purposes of selling, delivering, and invoicing, in compliance with the personal data protection requirements set forth by the laws of the country where the company is registered.

3.4. The Customer must select one of the available payment methods in the Store. At the same time, a delivery method may be chosen from the available options provided by the Store. The Customer also confirms that at the selected or designated time, they agree to be present at the address specified in the order or will have a representative available to accept the delivered goods.

3.5. Once the Customer confirms the order, it is sent to the Store. The order is considered submitted from the moment it is received by the Store. However, the order shall only be considered executable from the moment the Store receives confirmation of payment for the order from the institution chosen by the Customer for the settlement.

3.6. After the Customer places an order, we send an email confirming the receipt of the order. The processing of the order will begin only upon receipt of the Customer’s payment. If the payment is not received within 7 business days, the order will be cancelled.

3.7. The order submitted by the Customer is stored in the Store's database.

3.8. In all cases, by placing an order, the Customer is deemed to have read and unconditionally agreed to all the Store's Rules, as well as all other conditions specified with the order.

3.9. The order shall be cancelled as soon as possible once the Customer contacts the Store via the customer service contact details provided in the Store and expresses a desire to cancel the Order.

Garantijos ir prekių kainų nustatymas:

4.1. The characteristics of each item are generally specified alongside each product in the Store.

4.2. The Store states, and the Customer confirms being aware, that the goods displayed in the Store may not match the actual size, shape, or color of the products due to the characteristics of the technical equipment (e.g., monitor) used by the Customer.

4.3. The Customer agrees that when placing an order in the Store electronically, they undertake to pay the price for the goods as specified in the order.

4.4. Prices in the Store and the order are indicated excluding Value Added Tax (VAT).

4.5. The Store sells goods that comply with the terms set forth in the order. In cases where the goods delivered to the Customer do not meet certain requirements of the order, the Customer must immediately notify the Store via email or other indicated channels, and the Store undertakes to take all necessary actions to rectify the existing deficiencies, provided that such deficiencies arose due to the fault of the Store.

Obligations of the Store

5.1. The Store undertakes to sell goods that have a defined expiration date.

5.2. The Store undertakes to deliver goods of proper quality and in compliance with the requirements set forth in the order.

5.3. The Store undertakes to provide the quantity of goods specified in the order to the Customer. The Store shall not be held liable in cases where the quantity of the delivered goods is inaccurate due to the Customer providing incorrect data in the order.

5.4. In all cases, the Store shall provide the Customer with an assortment of goods that meets the criteria set forth in the Order.

5.5. In cases where the order provides for a specific set of items, the Store undertakes to provide all the items included in the set.

5.6. The goods are delivered packaged, taking into account their nature and aiming to ensure that the goods remain fit for their intended use.

5.7. The Store undertakes to accept defective goods and replace them with goods of proper quality. If the Store does not have similar goods in stock, the Store shall refund the Customer for the defective goods.

5.8. The Customer has the right to return goods of proper quality within 14 days of purchase without providing any reason. In such cases, the shipping costs shall be covered by the Customer. Returned goods must be undamaged, unused, fit for resale, in their original packaging, and otherwise in the same condition as at the time of purchase.

5.9. The right to return goods does not apply to sealed Goods which were unsealed after delivery and which are unsuitable for return due to health protection or hygiene reasons.

5.10. The right to return goods does not apply to Goods manufactured according to the Customer's special instructions, which are produced taking into account the Customer's personal choice or instruction, or to Goods that are clearly tailored to the Customer's personal needs.

5.11. The Store undertakes to return all payments received, including delivery costs, without delay and no later than 14 business days from the date of the Customer's notice of withdrawal from the goods, except for the cases specified in Clause 6.9. The Store shall perform the refund using the same payment method used by the Customer, unless the Customer agrees to another refund method that does not incur any additional costs for them.

5.12. A Customer who receives defective goods has the right to file a claim, as the Store assumes a certain level of liability for the goods sold.

5.13. The claim must be submitted in writing by sending it to the email address indicated at the bottom of these rules. The claim will be examined within 14 days from the date of receipt of the returned goods.

5.14. The Customer may demand to replace the goods with new ones, reduce the price, or refund the money upon withdrawal from the goods, but only if the defect is significant, except in cases where the Store can promptly replace the goods with new ones free of defects.

Payment Terms and Conditions

6.1. The Customer shall pay for the ordered goods using one of the methods indicated in the Store at the time of placing the order.

6.2. If the Customer chooses one of the online payment methods, they undertake to pay for the ordered goods immediately; otherwise, they forfeit the right to submit claims regarding the violation of delivery terms, as the shipment of goods according to the Customer's order only begins to be prepared once the Store has received payment for the goods.

6.3. An electronic invoice for the Order shall be generated and sent to the Customer at the email address provided during registration once the Store dispatches the Order.

6.4. Payments can be made using the electronic banking services of Swedbank, SEB, Luminor, Citadele, and Artea. Payments are accepted in Euro (EUR) currency. All payments are processed through the MakeCommerce.lt payment platform.

Shipping and Delivery of Goods

7.1. When ordering goods, the Customer undertakes to specify the place of delivery of the goods.

7.2. The Customer undertakes to accept the ordered goods. If the Customer provides an incorrect delivery address for the shipment, the Customer shall assume liability and any additional shipping costs.

7.3. The goods shall be delivered by the Seller or its authorized representative.

7.4. The Store shall not be liable for any delivery delays caused by the fault of the courier service or due to the Customer providing an incorrect address.

7.5. At the time of delivery, in the presence of the courier or postal worker, the Customer has the right to check whether the shipment has been opened or damaged during delivery. If the packaging has been opened or damaged during transport, the Customer must draw up a report together with the courier or postal worker and inform the Store by email.

User Comments and Reviews

8.1. All rules for posting comments in the Product comments section are established and their compliance is monitored by the Store. Any posting of a comment in the Store automatically constitutes consent to all established rules for posting comments.

8.2. In all cases, the Store has the right to remove comments that violate the laws of the country where the company is registered, the rights of other persons, or the rules for posting comments. At the same time, the Store reserves the right to remove any comments posted in the Product comments section at its own discretion.

8.3. Each person, by posting their comment in the Store, confirms that such a comment does not and will not violate any third-party rights and assumes responsibility for their actions that would violate the above confirmations.

Final Provisions

9.1. All notices to the Store must be submitted using the contact details provided on the contacts page.

9.2. These Rules are drawn up in accordance with the legal acts of the country where the company is registered.

9.3. The laws of the country where the company is registered shall apply to the relations arising on the basis of these Rules.

9.4. All LEGO, Disney, Funko, Marvel, Amiibo, Simpsons, Pokemon, and Barbie products sold on the website are legally acquired original sets, resold in accordance with the applicable "first sale" doctrine. „Disney“, „Funko“, „Marvel“, „Amiibo“, „Simpsons“, „Pokemon“ , „Barbie“ pavadinimai vartojami tik prekių identifikavimo tikslu. Visos kitos prekės ir prekių ženklai priklauso jų teisėtiems savininkams.

 

E-shop details:

MB “Nordic Pirates”

Company code: 306158437

VAT code: LT100019350810

Aukštadvario g. 24, LT-14331 Vilnius, Lithuania

Email: info@collectin.eu

Phone: +37068752481

Working hours: I-V 10-19 , VI 10-15